What Patients Say

"Jason is such a personable doctor so helpful so kind very attentive to your needs. He is always available to answer your calls or text messages when you need help in the most unfortunate times he is always been so helpful to put peace of mind when you need medical advice for my wife for my children for me. On this tiny island where great medical service is very limited. I am very blessed and fortunate to know him and to be able to call him, Friend and my doctor."

"Dr. Pirozzolo provides the best care in the Keys!"

"The front desk staff welcomed me with kindness and genuine professionalism. Dr. Jason was fantastic!! He even remembered me from my last visit and listened closely to my concerns. The cortisone injection was painless, and I felt almost complete relief by the day after. He also took the time to talk me through possible next steps, and future treatment options. I'm so thankful to have found Dr. Jason! I left feeling cared for, and so glad he is a doctor in our Key West community!!"

"As someone who works in the medical world, I'm assuming I have a different perspective when I have to visit a doctor than other non-medicine industry patients. I know how busy it can be, and how important it is to have a fully functioning machine of a team to keep things running smoothly, all while making sure each patient is taken care of properly and given time to address their individual issue. That being said, I have to give HUGE kudos to Dr. Jason Pirozzolo and Key West Concierge Orthopedics. When I was in town and twisted my ankle, I thought for sure I had fractured something. I looked up urgent cares thinking there was no way I could get to see an orthopedic specialist, but to my surprise Dr. Pirozzolo was available same day, and is an ortho specialist!! I went in the middle of the day, and didn't have much of a wait before I was taken to a room and greeted by a fellow PA and Dr. Pirozzolo. After he examined my ankle, he didn't think anything was fractured, but since I felt some pain he recommended an X-ray just to be sure. I was shocked at how quickly I was in and out of the X-ray room, and the X-ray tech was really sweet. Thankfully nothing was broken and I just ended up with a pretty purple bruise. Again, I just wanted to commend Dr. Jason Pirozzolo and Key West Concierge Orthopedics! What a great team. Thank you for your care and your help!"

"Happy to refer any guests to Dr. Jason. He is a true professional on our small island."

"I've been a patient of Dr. Jason Pirozzolo for the last couple of years. He has always been kind, professional, and sincere. I feel informed and educated before making any decisions. Parking is easy, right in front of the clinic. Check in process is fast, and the staff is always friendly. The wait times are usually minimal, even when the parking lot looks full, I usually see the doctor within 15-30 minutes. I was so excited last month to find out that Dr. Pirozzolo started a new non-surgical orthopedics program and signed up for that right away. Dr. Pirozzolo always takes his time in person, he also called in an urgent prescription for me the same day as my visit. If you want a doctor that really cares about you, explains everything you need help with and is available everyday of the week if needed - find Dr. Jason Pirozzolo! I can't say enough good things about him!"

"I had a great experience here!!! I came in with a lingering knee injury that had been bothering me for months, and the process was smooth from start to finish. My knee is back to normal, finally! THE DOC WAS AMAZING. I liked how he actually took the time to explain what was going on in a way that was easy to understand and answered all of my questions WITHOUT rushing. You can tell he actually cares about his patients."

"Going to the doctor sucks! The whole experience with Dr Jason was much different than what I'm used to and expected. I hesitate leaving a review because I worry the secret will get out."

"I have lived in the Keys for over a decade, and I've known Jason for about half that time. Hands down, he is my favorite doc in the local area. He's calm, thorough, and knowledgable, and he has a great way with my kids, too. I have three of them, and I keep trying to get Jason to institute a punch card for their many visits (every 10th visit is free or something), but I hear insurance companies don't like that. Either way, if you are in the Keys and in need of Urgent Care for yourself or your loved ones, I strongly recommend dropping by to see Jason at the clinic in Key West."

"I was having knee pain, having recently increased my weekly running mileage. Dr. Jason determined that there was no damage to the knee, but some inflammation, for which he gave me some medication to reduce it so that I could then undergo some physical therapy. He set me up with an excellent therapist and all is good now (as long as I continue my knee exercises). He is very friendly and articulate as well."

"Doc P brings his A game to every patient with some of the best bedside manner one could ask for. Calm and thorough"

"I've been a few times to Dr Pirozzolo for various things and he has always been extremely helpful, takes extra time to listen to your concerns and offers great medical advice! Definitely would recommend this doctor, he is kind and truly cares about his patients!"

"What stood out most was how the entire team from the front desk to the clinical staff made me feel valued despite being a walk-in. Everyone was direct, efficient, and genuinely pleasant to work with. This urgent care clearly prioritizes patient care and communication. I highly recommend this facility. Whether you're an established patient or a walk-in, you'll receive professional, compassionate care from Dr Jason and his team that truly cares about your wellbeing."

"There are those that practice the art of medicine and those that know medicine. If you are in need of true compassion at your lowest moment, because you hurt, this is a Doctor that is unbelievably equipped with a skill set and education that will bring true and honest results. A Doctor that is really in your corner! It's not about making a "buck" it is about being a healer. One dedicated to making the right call every time!"

"*****"

"Very easy and calm going, no stress at all went in came out quick highly recommend"

"Dr. Jason is knowledgeable, professional and has a great bedside manner. It was especially helpful to be able to make a follow up appointment with him. When my husband needed to see a doctor, we knew who to call. As seasonal residents, it's comforting to know we can receive excellent care if needed."

"I had a really great experience with Dr. Jason and his office. The staff was friendly and everything ran on time, which I definitely appreciated. What stood out most was how he was able to tell I had a torn ACL just from examining my knee, before I even had the MRI. Sure enough, the MRI confirmed exactly what he said. That gave me a lot of confidence in his experience. He explained everything in a way that was easy to understand and didn't rush through the appointment. I felt like he actually listened and cared about getting me back to normal. Overall, I'd absolutely recommend him if you're looking for an orthopedic care."

"Dr Pirozzolo is PHENOMENAL. His staff is as well. I was from out of town but the treatment I received was extensive and caring and so very thorough. He treats the whole person. He gave me therapy exercise to do for a broken toe and exercise modifications. He responded almost immediately to a text from me on a Saturday and got me in that week for a third visit for a new issue. I can't say enough about the quality of care. Thank you Dr Pirozzolo and team!"

"Dr. Jason is extremely professional and made me feel comfortable! He spent time to explain my diagnosis and answered all my questions. He has checked up on me and shows he genuinely cares! Highly recommend 10/10"

"Dr. Jason has seen two of my kids. I would consider his service as the best I have ever received in health care. You can tell he genuinely cares about his patients. He goes above and beyond the basic level of care."

"Dr. Pirozzolo is an outstanding orthopedic specialist. My first appointment for knee pain was back in May of 2025, and recently I had to visit him again for elbow pain and my other knee. At each visit, he took the time to explain my diagnosis and treatment options. It was the first time for me getting PRP injections, and it's been life-changing. Throughout the examination, recovery guidance, and follow-ups, he demonstrated his expertise and dedication. I recommend Dr. Jason 100%!"

"While on vacation in Key West I had a unfortunate accident. I anticipated the dreaded wait at urgent care and most likely being sent to another location. I was met by Dr. Jason Pirozzolo and his wonderful nurse Donna who within an hour and a half, diagnosed the break by xray, put on a cast and had me out the door. Dr. Jason gave me his personal cell phone number which he was extremely prompt in answering. I returned a week later for a follow up equally as pleasurable as that kind of visit can be. Dr. Jason is knowledgeable, kind, compassionate and he gave me very clear directions of how to heal and still enjoy my vacation. I hope I do not need his services again but would not hesitate to recommend he or his staff for anyone needing orthopedic care. Thank you Dr. Jason for your care!"

"Dr. Pirozzolo has provided incredible customer service and has been fully engaged with me as a patient. He responds to texts, offers support, and regularly checks in on my progress. I am so impressed with his level of care that I felt compelled to write this review - something I rarely do. Dr. Pirozzolo treated my fractured fibula, and the experience has been incredibly positive from start to finish. Because of the outstanding care I received, I have even recommended my wife to him after her previous doctors were ignoring her concerns. I want to sincerely thank Dr. Pirozzolo and his entire team for such an incredible and refreshing healthcare experience. He is a true example of the level of care every patient deserves. I highly recommend him 100%. Sincerely, Tony Garcia, Key West, Florida"

"Dr. Jason is kind, knowledgeable and provides wonderful bedside care"

"Dr. Jason at Urgent Care Clinic on Roosevelt in Key West was absolutely wonderful to work with. He honestly cared about my personal health issues. Helped me a lot with my journey. I would highly recommend him to all."

"I have been in medicine over 25 years. I know what makes a competent, caring physician. Dr. Jason far exceeds these parameters. The world needs more physicians like Dr. Jason. Thank you for taking care of me Doc!"

"I saw Dr Jason twice now at his clinic Key West. It is great to have a urgent care ortho Doc on the island... Dr. Jason goes above and beyond what any doc has done for me. He printed his notes for me and checked on me the next day each time. He knows his stuff."

"Dr. Jason listens and wants to help you feel better. Not all problems are necessarily straightforward. It is so nice to have a provider be a partner with you for your healthcare needs. Lucky to have him in Key West!"

"By far the best bedside manners ever!!! Very attentive and provides very thorough explanations. He definitely goes over and above in providing care!!"

"Excellent caring doctor! Explains everything for non medical patients to understand. Takes the time and is thorough each visit. He does care how you're feeling and wants to make it better for you. I've found very few doctors in KW that know what they are doing and are only practicing here for retirement/vacation. I've worked as an RN locally and throughout the US, He's here to actually practice medicine! I have seen him twice for shoulder issues and he is a lifesaver!"

"Dr. Jason is the BEST! So knowledgeable and takes great care of his patients."

"Dr. Jason was spot on with my wrist pain! He quickly diagnosed what was going on and injected it. I was worried when I saw the needle at first, but I didn't even feel the injection when he gave it to me, it was totally painless!"

"I cannot recommend Dr. Jason Pirozzolo highly enough. From the first consultation, it was clear that I was in the hands of a world-class professional. Dr. Pirozzolo is a true master of orthopedic care. His diagnostic precision and deep understanding gave me immediate confidence in my treatment plan. He stays on the cutting edge of his field, and it shows in the results. What truly sets Dr. Pirozzolo apart is his genuine empathy. He is incredibly patient, never rushes through appointments, and ensures every question is answered. He treats you like a person, not just a patient. Thanks to his skill and guidance, my recovery has been seamless. We are back biking and playing with our little girl in Key West! I am back to my daily activities pain-free and feeling stronger than ever. If you want a doctor who combines technical brilliance with a compassionate approach, Dr. Pirozzolo is the absolute best choice in Florida!"

"Dr Jason is the best, my son broke his wrist and Dr Jason did an amazing job making my son feel comfortable getting the cast and did an even better job fixing it. He also gave us extra information that will help us thank you Dr Jason"

"To say that Dr. Jason goes above and beyond on patient care is a serious understatement. He exemplifies what is so sorely missing in todays Dr/patient environment; a compassionate person that listens to his patients. I visited him with an extremely sore knee and his conservative treatment helped me recover without invasive treatment. I am deeply appreciative and can't thank him enough."

"Dr. Jason Pirozzolo has consistently treated me and my family with exceptional care and professionalism. I have ongoing hip and back issues, and he has always taken the time to listen, explain my options clearly, and provide treatments that deliver great results. I truly appreciate his knowledge, compassion, and dedication to his patients. I highly recommend Dr. Pirozzolo to anyone seeking outstanding medical care."

"While visiting in Key West, I had to visit them last year for the flu and the staff was amazing and Dr. Jason Pirozzolo. He is an amazing doctor and give you the best care and undivided attention and follow up!!! This past week Feb. 19, 2025 I had a bad fall crossing the highway too fast with wide leg pants and they got hung up and I fell. My right side in bad shape and right hand swollen and in allot of pain. I went to see Dr. Jason and Kendall RN took me back and started everything on me. Treated the wound on my elbow first. Rebekah NP took care of me getting me to X-rays in hand, wrist, and ribs. Kendall put my splint in and showed me how to wear it. Sherry did all scans and did great and all of them so nice and caring and did a great job. They gave me shots for inflammation, swelling and pain. The next day I was to go back at 8am for Dr. Jason to read my X-rays and said he was concerned with hand and had me do a CT Scan. It is fractured and he told me to wear splint and do not take it off. See an orthopedic hand doctor when I go home. He gave me detailed paper work to know about how to heal it and what to do and not to do and eat, vitamins to start taking and how to care for hand. He is the Best doctor!!! I wish he was in our area. The entire staff there are all great and the front desk staff Kelly was great to me at front desk too. I recommend them completely!!! Carol W. Berlin, Md."

"On January 1, 2026, I was hit by a pickup truck while walking and ended up at Dr. Pirozzolo's clinic in Key West, Fla. Dr. Pirozzolo saw me that day and treated me for a fracture in my arm. I have seen him 3 times since for follow ups and he has been a most conscientious and professional doctor. He is thorough and listens. He takes time to answer any questions or concerns that I have. I would recommend him to anyone who is in need of an orthopedist and if he was an internist I would want him as my doctor!"

"Wow wow wow. I had a great experience with Dr Jason. He was kind, thorough and helpful. I had a PAINLESS cortisone shoulder injection because of his technique. So impressed"

"I have seen Dr. Pirozzolo several times and have always had a great experience. I recently fell off a ladder and broke my arm/wrist on a Saturday evening. On Sunday morning I went in and was seen promptly and treated by the best orthopedist I have ever had. "Dr. Jason" diagnosed a bad break near my wrist, splinted my arm until the swelling subsided, and sent me for an MRI to assess soft tissue damage. When he casted my arm the next day, he discussed the pros and cons of surgery, listened to my questions and answered them thoughtfully. He gave me a written plan for follow up care at the time of my first visit that was tailored to my injury and my profession - a lawyer. Over the years, I have liked the various doctors I have met with, and the nursing staff members are well-trained and delightful, especially Donna. The office is open 7 days a week and has a lab with X-rays and a CT scanner. The only weak spot might be the front office, which often seems a bit understaffed and sometimes does not fully understand what my insurance pays. But that is minor, and overall visits there have been pleasant, with skilled and attentive care, and great follow-up."

"Frequent KeyWest annually in Jan-Feb. Was experiencing left knee pain which was hampering my warm weather activities. Made a next day appointment and was seen promptly. Everyone from Dr. Jason to his nurse Donna and the X-ray staff was on their game, and professional. Left with a steroid shot and now feeling much better. Thx!"

"Dr Jason is the best"

"I recently fell off a ladder onto concrete and broke my arm/wrist when I instinctively put out my hand to break my fall. I faced the choice seeing a doctor I had not met and knew nothing about or going to the ER, where I would typically spend many hours, have a big bill, and might not even see the doctor who read my images and wrote discharge instructions. Luckily, I was able to see Dr. Jason the next morning, and what a terrific experience! Beyond question, he was the best orthopedist who has ever treated me - and I have seen quite a few in my many decades of sports injuries and slip-and-falls. While several have been skilled surgeons, many - perhaps most - have had bedside manners ranging from poor to insufferably arrogant. Dr. Jason diagnosed a bad break near my wrist, splinted my arm until the swelling subsided, and sent me for an MRI to assess soft tissue damage. When he set my arm after the MRI, he discussed the pros and cons of surgery, listened to my questions, and answered them thoughtfully. He gave me a written plan for follow up care at the time of my first visit that was tailored to my injury and my profession - a lawyer. (I promptly took the suggestion of acquiring voice-recognition software for my long days at a computer.) At my most recent follow-up appointment, about 8 weeks out, he went over which exercises I could do, which to avoid for another month, and why. Dr. Jason does not force a choice between choosing to see a kind and caring doctor or the one with the best skill set - he is the whole package. I will not go to anyone else for ortho injuries as long as we can keep him in Key West. I hope not to need him again, but I am certainly telling all my friends about my great experience with him."

"Great doctor!"

"Dr. Jason conducted an injection procedure on my hip joint to ameliorate sciatica related pain. He has an exceptional "bedside manor" which put me at ease and the procedure was performed in a professional, proficient and thankfully painless manner. Also both my wife and I enjoy talking with him whenever we have an appointment."

"I am visiting Key West for 3 months and injured my finger in a fall. I went to Key West Urgent Care and met Dr Jason of Orthopedic Conceirge. Dr Jason is knowledgeable, empathetic and thorough. He followed up after my visit by text and emailed me exercises and information regarding my injury. That's above and beyond in my experience with medical care. I referred my husband, who suffers from sciatica, to Dr Jason and another friend who both couldn't have been happier with the care they received from Dr Jason!"

"Every trip I made to see Dr. Jason, he was there for me. He was upset I didn't call him the one time he was not, and asked me to please call him, and he would meet me at the office, even on his day off. His injections are pain free and his explanation of the x-rays are complete, with written explanations included. I am so thankful for Dr. Jason Pirozzolo and his special care."

"Dr Pirozzolo was critical in helping me recover quickly. He explains things clearly and tells you your options in addition to making recommendations. Highly knowledgeable regarding sport medicine and the needs of athletes."

"Doctor Jason has been nothing shy of amazing getting my wrist to heal! Nurse Donna is also so kind, and caring!"